Customer must have the original sales invoice. All returns must be made within seven (7) business days. Any returned merchandise must be in original condition. Any returns or exchanges of new used merchandise must have the approval of the manufacturer representative and must also be in its original condition with the instruction booklet and warranty card. No cash refunds will be issued. Credit card refund will be issued by a credit card memo at store level. A 20% restocking fee applies to any returned merchandise. Built-ins excluded from this return policy.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
SHIPPING POLICY/DELIVERY POLICY:
Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. Boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
SHIPPING AND HANDLING COSTS:
Costs for these services will be determined at the time of purchase or shipment.
Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.25% sales tax.