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3.4 | 103 Reviews

7.4 cu. ft. Large Capacity Front Load Electric Dryer - White

LG DLEX4000W

Available in 2 Color(s)

Features

  • Enjoy a 2-year limited warranty on select appliances purchased through December 31, 2026 via the ThinQ® app. Terms apply.
  • 7.4 cu.ft. Ultra Large Capacity lets you clean larger loads
  • Refresh clothes in between washes with TurboSteam™
  • Built-in intelligence takes out the guesswork-AI technology selects optimal dry settings

Quick Specs

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading
  • Width: 27"
  • Height: 39"
  • Depth: 30.12"
  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

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This item has purchase restrictions.

We currently only offer this product for purchase within 25 miles of our store. Questions? Contact us for more information.

 
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Steam Refresh Clothes in Between Washes

Refresh instantly with TurboSteam™ that generates steam penetrating deep into fabrics.

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FlowSense™ Duct Clogging and Clean Filter Indicators

Know when it's time to clean the ducts & lint filter to ensure great drying & lower utility bills.

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

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Win the War on Wrinkles

Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

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Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents. 2

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Reversible Door for More Installation Options

When space is tight, the reversible door can go from right swing to left to fit almost any space.

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A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your dryer remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. Learn more.

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Get It All Done In Less Time

Ultra Large Capacity (7.4 cu. ft.) means you have even more room to do laundry in fewer loads.

Steam Refresh Clothes in Between Washes Refresh instantly with TurboSteam™ that generates steam penetrating deep into fabrics.

FlowSense™ Duct Clogging and Clean Filter Indicators Know when it's time to clean the ducts & lint filter to ensure great drying & lower utility bills.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Win the War on Wrinkles Periodically tumbles dry clothes for up to 3 hours after the cycle is done to help keep wrinkles at bay.

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents. 2

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Reversible Door for More Installation Options When space is tight, the reversible door can go from right swing to left to fit almost any space.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your dryer remotely, track and download cycles, connect with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues and hazards like clogged dryer ducts. Learn more.

Get It All Done In Less Time Ultra Large Capacity (7.4 cu. ft.) means you have even more room to do laundry in fewer loads.

Features

  • Enjoy a 2-year limited warranty on select appliances purchased through December 31, 2026 via the ThinQ® app. Terms apply.
  • 7.4 cu.ft. Ultra Large Capacity lets you clean larger loads
  • Refresh clothes in between washes with TurboSteam™
  • Built-in intelligence takes out the guesswork-AI technology selects optimal dry settings
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Premium looks with a real tempered glass door designed to last
  • With the FlowSense® Duct Clogging and Lint Filter Indicators, keep dryer clean, efficient and safe
Dryer Programs
No. of Dryer Programs 12
Dryer Programs Antibacterial, SteamFresh™, Towels, Air Dry (Manual Dry), Perm. Press, Speed Dry (Manual Dry), SteamSanitary™, Bedding, Delicates, Downloaded, Heavy Duty, Normal
No. of Dryer Options 12
Dryer Options Control Lock, Damp Dry Signal, Less Time, Drum Light, More Time, Remote Start, Wi-Fi, Energy Saver, Reduce Static, Signal, TurboSteam®, Wrinkle Care
Drying Levels Damp Dry, Less Dry, More Dry, Normal Dry, Very Dry
Dry Modes No
Manual Dry Times 20 min., 30 min., 40 min., 50 min., 60 min., More Time/Less Time
Temperature Settings High, Med.High, Medium, Low, Ultra Low
Laundry Appliance Capacity
Dryer Capacity 7.4 cu.ft.
Summary
Product Color White
Matching Washer WM4000HWA
Dial-A-Cycle™ Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Steam Yes
Touch Buttons Yes
Type of Display LED
Energy
CEF 3.94
ENERGY STAR Certified Yes
Fabric Care Features
AI Sensor Dry™ Yes
Precise Temperature Control with Variable Heater Yes
Sensor Dry Yes
Steam Technology Yes
Laundry Appliance Convenience Features
3 Minute Installation Check Yes
4 Adjustable Legs Yes
Control Lock Yes
Drum Light Yes
End of Cycle Signal Yes
Leveling Legs Yes
Wrinkle Care Option Yes
Remaining Time Display/Status Indicator(s) Yes
Reversible Door Yes
FlowSense™ Duct Clogging Indicator Yes
LoDecibel™ Quiet Operation Yes
Vent Type Vented
Venting Option 4 Way Venting
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Cycle Monitoring and Notification Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wi-Fi Yes
ThinQ UP™ No
Materials and Finishes
All Available Colors Black Steel , White (W)
Aluminized Alloy Steel Drum Yes
Cabinet Painted Steel
Door / Rim Tempered Glass Door
NeveRust™ Stainless Steel Drum No
Transparent Door Glass Yes
Tub Rear Painted
Power Source
Dryer Power Source Type Electric
Dryer BTU Rating N/A
Dryer Electrical Requirements 120/208V, 60Hz, 23A
Ratings CSA Listed
Options/Accessories
LP Conversion Kit N/A
Pedestal WDP6W
Side Venting Kit 383EEL9001B
Stacking Kit KSTK4
Dimensions
Depth with Door Open 51 3/8"
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/8"
Weight (Carton) 142.6 lbs
Weight (Product) 125.3 lbs
Width 27"
Warranty & UPC
Drum 3 Years
Parts and Labor 1 Year
UPC 48231028370

Quick Specs


  • Appearance

  • Type: Dryer
  • Fuel: Electric
  • Style: Front Loading

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.12"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 7.4 cu. ft.
  • High Efficiency: No
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG Buy More Save More Event Instant Rebate

Offer Expires: 4/9/2026 to 6/16/2026 Must be postmarked by: 6/16/2026

Receive up to a $800 instant rebate with purchase of 2 or more qualifying LG and/or LG STUDIO Appliances. Rebate form must be postmarked by 6/16/2026.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 3/9/2026 to 5/11/2026 Must be postmarked by: 7/11/2026

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/11/2026.

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070621 LG Take Out the Guesswork

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

57% of reviewers recommend this product.

2 Stars

This dryer doesnt have AI - just bad programming

PatinBham 11/17/2025

I really dislike this dryer. I wish we had our Samsung back The cycles are preset with the temperature and timing. If you want to change options some cycles will not allow change in some options like heat level. The specs say you can download your own specified parameters for cycles but its only ONE custom cycle at a time. The instruction manual doesnt tell you what parameters are automatically assigned to each cycle or which parameters you can change. You have to figure that out by yourself. Talk about AI run amok - this dryer doesnt have any intelligence. Some programmer just decided how I should dry clothes and then makes it time consuming to do that the way I want to do it.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

A dryer that does not dry Model WM4000HBA

Narayanan 9/14/2025

We purchased the LG washer Dryer 2 weeks ago at Best Buy. The dryer keeps stopping with a D95 error code. We have had our vents professionally cleaned and Best But did the install. The washer is great. The dryer terrible and the Best Buy and LG has no service. We have bought all LG appliances to date and this will be the last.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poor Customer Service

Siege83 9/5/2025

I know the instructions are not to write a review about customer service but feel compelled to express views so that other customers are aware. I ordered the LG washer WM4000HWA and dryer DLEX4000W on 9/1 with an expected delivery on 9/5. Instead I was given three different and conflicting shipping updates from LGs call centers Philippines India and was repeatedly misled about when the products left the warehouse. The delivery agent never received the units when LG said they had. Attempts to speak with a supervisor were met with pushback long holds and further confusion. Before even receiving the products the experience has been frustrating and has eroded my trust in LG. Customer service was inconsistent unhelpful and more focused on offering incentives than providing clear answers. LG needs to do much better in communication and accountability.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Overpriced unreliable JUNK

Frisbie94 8/30/2025

We have never regretted a purchase of a major appliance more than this one What a piece of junk Customer service from both Lowes AND LG were completely useless and did NOT solve anything. The sensor function on the dryer DOES NOT WORK especially for any heat level that is below medium-high. So laundry loads of Delicates? Completely damp requiring running the cycle 2-3 times to get it totally dry. Permanent Press loads on medium heat? Also a failure. Has to be run 2 times for total dryness. So brace yourself for disappointment frustration and a MUCH HIGHER ELECTRIC BILL And the so-called customer service from LG is abysmal unhelpful unprofessional. They try to find any way they can to pass the buck on being responsible for their LOUSY product instead of making the situation right with their customer. Here are many of the various methods weve tried per customer service recommendations which have all FAILED to fix the problem: - Run the diagnostics program. - Make sure that Energy Saver is off. - Run the Delicates load with dryer balls. - Alter the amount of clothes per load for Delicates cycle. - Check the sensors to make sure theyre clean which you would expect with a NEW dryer which we did. - Make sure the lint filter is clean which I have always done after every load. - Check the vent hose. Side note: Lowes installation - which we also PAID FOR - was not done correctly. - Just use the timed drying function since the sensor function isnt working correctly. Oh you mean half of the so-called features on this machine that you falsely advertise as part of the functions which we ALSO PAID FOR? Side note: this often takes more than one cycle as well even at the longest time setting. For the record Lowes customer service quite blatantly didnt care with the near-monotone representative informing me WELL AFTER THE FACT that they only have a 48-hour return window on major appliances. Seriously?? Bottom line: Buying anything from the LG brand? NEVER AGAIN Buying any major appliances from Lowes? NEVER AGAIN
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Company sucks

L White 7/3/2025

Everything about this company and their support services suck . They cant answer simple questions and very little english. That dont try to help.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

slig 7/1/2025

smooth delivery but new machine had an obnoxious odorous smell that did not go away after running numerous empty cycles. Spent hours on phone with LG to arrange pickup and refund after more than a month after requesting refund.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Electric Dryer smoking

Laguer 6/7/2025

My elecric dryer was just installed and the upon turning it on it began to smoke. Installation was double check by 2 installer and the installation was good. I called LG and she started creating a case then said that it was an installation issue because it shouldnt smoke. She argued and kept stating it is an installation issue and the installer needs to return. They are not technicians ... The LG rep continues to argue instead of creating a case Her name is Alex and I requested a supervisor because the installation is perfect - all wrapping was removed the vent installed and plug was correct as well as the steam hose. Instead of sending a certified technician to look at this defective dryer she insists it is an installation issue. I am still waiting ort a suervisor .
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Worst applicance experience of my life.

beachcamper 5/19/2025

Light use for a family of 2. 14 months into life it just died. LG said its $400 to get a repair expert to the house they could do next day which is great but still thats 1/2 of the product price. I live in a metro area so I would suspect they could get a repair person easily. Then there is the cost of replacing whatever is broken which is probably a few hundred dollars. The LG experts werent able to give me any advice over the phone on how to try to figure whats wrong besides plugging it out and back in. These smart devices are not very smart. Im currently on-hold to a supervisor so Ive had more than enough time to write this review.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

220 Vlot or 20 Volt ?

RenaissanceMan_2 2/3/2025

Do I have to have 220Volt Outlet? The spec of this Electric Dryer shows 120/208 V 60 Hz 23A Can I buy Voltage converter 1209 Volt to 220 Volt and Use this Electric Dryer?
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Disappointed with the dryer

Dustin McQuaide 1/20/2025

Bought it 2 years ago and started to fail. Feel disappointed that the warranty only covers a year. And find it odd that after the warranty ended the dryer started to fial
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Electrical cable is not a standard part

JosephLa 1/17/2025

Apparently the electrical cable is not considered part of the standard parts when you pay for $39.99 installation
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great steam option and large capacity.

Tom Gjurgevich 1/4/2025

Love the steam option. It takes the wrinkles out of clothes that have been in my drawer or closet for months. Also the dryer is able to handle large loads and bulky items easily.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Useless.

GAD 29 12/27/2024

Next to nothing on this dryer works properly or efficiently. One single 100 cotton sheet in Normal mode 57 minutes comes out damp. Steam Refresh wets the clothing and wrinkles it worse.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Useless

GAD 29 12/2/2024

Dryer is basically useless. Unless you put everything in the Heavy Duty mode and sometimes twice nothing ever gets dry. The Steam Refresh mode is a joke -- the clothes come out sopping wet and more wrinkled than when put in.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

LG Electric Dryer

Adrian C 11/25/2024

I bought this dryer 3 weeks ago and the design looks great. However the Steamer which I thought would be a useful feature I couldnt try it out because of missing parts. The dryer was shipped without the parts I needed. I called the place where I purchased the dryer and they contacted LG. LG initially refused to ship the parts because they said they werent included. However the manual that came with the dryer said otherwise and after much discussion and confirming the model and serial numbers LG finally agreed to send all 4 parts but only sent 2. I had to contact the place where I purchased the dryer and they contacted LG again and the whole process was repeated. I hope they did it right this time. Even if I get those parts I dont think its a good idea to use the Steamer unless you have the entire house water treatment system. Especially in Southern California calcium deposits in the water can cause the dryer to malfunction or fail and Im a little hesitant to connect the dryer directly to the tap without water treatment. LG what are your recommendations for my comment? FYI I have an 8 year old LG washer that replaced the solenoid water flow control valve myself and so far it is working with no issues.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the ThinQ connect

steverod78 11/25/2024

I bought this earlier in November and so far it is fantastic. Big improvement.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Samsung Replacement

SamTern 11/17/2024

We bought this to replace a 3 year old Samsung that almost caught fire.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Wheres my rebate?

Erks111 11/17/2024

I am due a rebate for buying 7 products and I have not received it yet.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Wont Dry LG Wont Help No Custom Settings

DisDad 11/15/2024

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out inspect the vent and certify in writing that the vent is clear and installed correctly which it is it was just professionally installed. The dryer I replaced dried fine with the same vent configuration. Then after I pay and submit the certification they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features my old dryer allowed me to create my own cycle such as medium heat extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND the remote start option is a joke. To run the remote start option you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Quiet

CCBuchaan 11/11/2024

I bought the LG ThinQ washer dryer and had a very good install experience.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Very efficient

LSteele 11/11/2024

Large capacity with excellent efficiency. It is very quiet.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Not working

abcdef67812 10/29/2024

I am having problems with the machine but cannot get it fixed.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Highly efficient

Sam630 10/29/2024

Great dryer. Easy to use and very efficient. Loads of options for different drying styles. Really like that you can download more cycles.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

connect needed

lina123 10/29/2024

Waiting for the dryer to be connected so it can be used
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features and easy to use

Babz66 10/25/2024

I was familiar with these make/models and they are fabulous. So happy with my purchase.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

N0t happy with LG Customer Service

lina123 10/22/2024

I can only tell you after I use the product once it is hooked up.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Terrific Dryer

jds46 10/15/2024

We have had the dryer for just over a month and it is really great. Control panel is very easy to use. WiFi feature is super convenient.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

World Class

Stevelon 10/6/2024

Bought it on the recommendation of consumer reports. Is as good as they said
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Terrible customer service

BBNJ56 9/28/2024

We have been trying to resolve issues with delivery from day one. No one gets back to us with even a hint of a resolution and havent had a dryer since
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Dryer has 1 job. Cant do it.

Not only one Disappointed 9/24/2024

Has 1 job. Doesnt do it. This dryer looks nice and has satisfying controls but the dryer sensor doesnt work and it cuts off before completely drying a load. So instead of nice clean laundry we have to contend with damp mildewy surprise. It shouldnt be that hard to create a dryer that actually dries clothes.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great purchase

Mjh8034b 9/22/2024

I bought this unit along with the washer to replace a couple of aging units. Couldnt be happier with the purchase.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Nice

Mjh8034 9/20/2024

Bought this to replace an existing dryer. With many options I wasnt sure. After using it for a couple of weeks I love it and happy with my decision.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Customer Service / Pres Liaison disaster

Boston Will 9/7/2024

My dryer broke and was under warranty. It took 36 days to get a service tech to fix it. They had a presidential liaison who was in charge of the account. Despite repeated requests she never once engaged me in conversation. She would text me and when I requested a phone call she just stopped communicating. I think I called into the service center over 17 times and all the did was just enter it into the system and said that the liaison would follow up with me she never did. In hindsight I wish I had never started the warranty work - I could have called my local appliance repair company and had it resolved in 72 hours. Overall an awful customer service experience.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do not purchase

Radd98367 9/7/2024

Since getting machine the delicate cycle has left clothes very damp and the sensor doesnt seem to work. I have dealt with LG who has said the machine works based on their remote testing and will send out a tech at my cost of machine is working to verify. They claimed install or duct issue. Costco who installed stated it was installed correctly and that it is a machine issue. Duct cleaning company stated everything was fine. Its been 3 months and I still have a machine that doesnt work.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

So clean

ConMit 9/4/2024

My washer cleans so well and so fast. I had no idea laundry could be so easy
Originally posted on lg.com

Yes, I recommend this product

1 Stars

A disaster customer service.

Mo Sakha 8/28/2024

worst customer service I have ever seen. After spending over 8 hrs. calling 8 times and sending 5 emails with no respond. I canceled the order and had to chase my refund by calling 5 times.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Nice machine great service

Peanut1121 8/25/2024

We are Two months in with this dryer and are very satisfied. It is quiet and performs beautifully. Also the installation service was very confident and professional.all
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Defective product but awaiting for resolution

ST2020 8/20/2024

Product came with a defect. A Pounding in the drum as it turns. However They a re replacing it. I will follow-up with the replacement.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

pgg1756 8/16/2024

I bought my washer and dryer in late June. Door on washer was damaged and I didnt get replacement until second weekin July. Since that time I have contacted customer service 5 times to ask for specific instruction book on how to and when to use specific features like steam etc. I have never received any help as I cannot get the info from the website as this email is the extent of my computer capability. I am a very senior person and your customer service does not take into consideration that some people need PRINTED instructions not a computer website. I will never purchase an LG product again.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Machine broke at 1-Year Mark- Dont Buy LG

BetR 8/13/2024

When I had the product slightly more a year it began making noise due to a twisted motor bracket. There is no longer a warranty and the retailer and LG are unwilling to repair. Im shocked at the poor product quality I understand things are not made as well as they have been in the past but a less than 13 month lifespan for a major household appliance seems ridiculous. I had a LG dryer for 13 years before replacing and sought out LG again because I was so impressed by that machines longevity and the quality. I guess LG has cheapened its product sadly.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Early evaluation

Littlebrother 8/12/2024

So far now that we know how to operate the appliances everything look good for the future. We have not started using the wifi yet but hope to use it soon. Given everything we have done I will rate the appliances #4 with #5 to be considered in the not to distance future.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Awesome Equipment

HamRon123 8/9/2024

This has been the best purchase we could have made It does a better job washing and drying its amazing how well theyre doing The clothes come out softer and cleaning than any washer/dryer that weve ever used before We did a lot of research before the purchase but are so Pleased with its performance LG is a great company to buy from they treat you really well
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Rt24 8/9/2024

I love my smart dryer. Its has so many great features like the wrinkles free feature which comes in handy when Im doing a late night laundry session.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Love washer and dryer customer servive and commun

Casey37 7/31/2024

When I purchaed website said in stock ready to ship expected on 7.20 that didnt happen Installers though very nice didnt install water line to dryer or vent. A heads up would have been appreciated
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great dryer

Richard Duncan 7/25/2024

This dryer has worked out great so far especially the wi-fi notifications
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Delicate cycle not getting clothes dry

mseitz 7/20/2024

Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features great results

Garry16 7/18/2024

We purchased this washer a couple months ago and are very pleased with the results. Im a massage therapist and especially appreciate the Sanitary Mode for the massage table linens. It makes a pleasant sound when the cycle is complete. The spin cycle gets the clothes much drier than my previous machine allowing for faster drying times.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Dangerous Door

Cut hand 7/3/2024

Purchased the washer in the dryer in white with rose gold trim. The rose gold trim on the dryer is so sharp it cut my hand. Service has said that there is no rose gold trim door. Thats odd because I have a washer and dryer. With a rose gold trim door. I hlace to put in a latex glove so I dont cut myself. Im so upset. . I bought the dryer to match the washers. My old dryer worked fine. I wish I never bought this set. . I dont know why they dont replace the washer and the dryer doors with another color trim. . Im am so upset. The rose gold trim is dangerous. .the trim on the washer isnt quite as bad what a disaster
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Can barely be considered a dryer

katie2703 7/2/2024

I hate this dryer with every fiber of my being. Moved into my new home a year ago and the previous owners left their lg washer and dryer for good reason I learned. The washer does the job its a washer no complaints. The dryer does not dry in a timely manner. I have a downloaded dryer option set to the highest heat dryness and set for an hour that I have to run twice in order to achieve clothes that arent just warm and damp because it ALWAYS brings the time down due to the sensor dry that is impossible to turn off unless you know someone that can change the program. Honestly would much much much rather have the concern of a dryer overheating than one that refuses to dry even when on a manual setting. Seriously such a terrible experience and when it catches me on the wrong day this dryer brings me to tears. Never make the mistake of getting a smart appliance because theyre all made to make everything 10x more complicated and easier to break than it was with any of your run of the mill old appliance. And yes lg I already set it to very dry checked the vents and I already did the stupid jumping through hoops to maybe fix the issue of a dryer not doing its one job. I think the solutions offered to other low reviews are a pathetic reflection of how unreliable lg smart appliances are.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Installation fail

TR0808 6/28/2024

Dont know how it works because its still sitting in my garage in plastic wrap. The white glove installation didnt have the right parts then took a month of repeated prodding to tell me that actually I should contact LG to get it. Ive tried multiple times to contact LG and have had no response.
Originally posted on lg.com

No, I do not recommend this product